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A valid serial number is required for warranty coverage. This Revel warranty protects the original retail purchaser for a period of five (5) years (parts and labor) from any failure as a result of original manufacturing defects so long as:
The balance of this warranty is transferable only if the used product is purchased from an authorized Revel dealer. This warranty is only valid for service within the United States, its territories, and Canada and does not apply to products purchased elsewhere. Outside of the United States, its territories, and Canada, please contact an authorized Revel dealer for warranty and service information. Any Revel product not performing satisfactorily may be returned to the factory for evaluation. Return authorization must first be obtained by either calling or writing customer support prior to shipping the product. The customer is responsible for shipping charges to the factory. Customer support will pay return shipping charges within the United States only in the event that the product is found to be defective as mentioned above. There are other stipulations that may apply to shipping charges. There is no other express warranty on this product. Neither this warranty nor any other warranty, express or implied, including implied warranties of merchantability and fitness, shall extend beyond the warranty period. No responsibility is assumed for any incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts and other states do not allow the exclusion or limitation of incidental or consequential damages, so that the above exclusion or limitation may not apply. This warranty provides specific legal rights. Other states may provide additional rights. This warranty is applicable in the United States, its territories, and Canada. Outside of the United States, its territories, and Canada, please contact an authorized Revel dealer for warranty and service information. The information this document contains is subject to change without notice. In the event that there are differences between this warranty and the provisions of any advertisements, documentation, product brochures, or packaging cartons, the terms of this warranty will prevail. Obtaining Service We take great pride in selling Revel products through a network of well-trained dealers who are dedicated to customer satisfaction. These professionals are ideally suited to design, install, and, if the need arises, facilitate the service of high-performance electronic home entertainment systems. Customer Support assists authorized Revel dealers in solving problems effectively. When purchasing Revel products, customers make a substantial investment in audio/video equipment of exceptional quality. In the event that service is needed, Customer Support intends to provide assistance that matches that investment. If this Revel product requires service, contact an authorized Revel dealer for assistance. The dealer will contact Customer Support to determine the best way to rectify the situation and, if needed, to obtain return authorization in the event that the product must be returned to the factory for repair. Alternatively, customers may contact Customer Support directly to obtain return authorization. However, return authorization must be obtained before any product is shipped to the factory. Products returned without prior authorization will be refused. When obtaining return authorization, please be prepared to provide the model, serial number, and a complete, explicit description of the problem. A copy of the original, dated Bill of Sale must be included to confirm warranty status. Please always retain the original packing materials. This product must be properly packaged (in its original packing materials whenever possible) and the proper return authorization must be on the outer carton for easy identification. Improper packaging may lead to unnecessary freight damage that is not covered by either the freight carrier or the warranty.
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